At Tech Logic Solutions your personal information, how we collect it, how it is used, is valued and we are dedicated to protecting the information that you provide during the collection process of your information. You have choices regarding the collection, use and distribution of that information. Your information is securely protected and you have access within your secure client area (account) so that you may correct any inaccuracies in the information that we have collected from you.
The information that we receive is information that you provide us on our Website or via telephone, electronic mail, online or otherwise and it is stored in a secure area. As an example, the information you provide may be collected when you set up an account with us, sign up for hosting, register a domain name or when you contact customer support. The following is the types of information we collect:
Contact Information: This information may include your full name, mailing address, phone number, email address, and if required your fax number. Such contact information may be used for communication purposes with you when necessary in regards to your transactions. We may also collect contact information provided to us during any related correspondence for the purpose of providing customer support, to verify who you are and in connection with products and services offered on the Website. We are also required by the Internet Corporation for Assigned Names and Numbers ("ICANN"), the organization that assumes responsibility for domain name allocation, to collect required information about you during the domain name registration process and to maintain copies of this information.
Demographic Information: Also collected and stored is demographic information such as your postal/zip code, gender and age etc… This demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such demographic information that is shared with third parties. This data can also be used to tailor your visit with our Website in order to provide you with content we think you may be interested in, to perform improvements on our Website and to display such content according to your preferences.
Cookies: For the purpose of enhancing your online experience with us, the Tech Logic Solutions Website uses “cookie” technology in order to make it easier for you to navigate through the Website. Cookies are text files that are commonly used and deposited by the Website on a user's hard drive when the user visits a web site. The file can record the user's preferences and identify other data about the user's Website visit. We do not extract information about the individual user during this process. You may however disable cookies in your web browser, but certain services may not function correctly without cookies.
Third Party Cookies: We may from time to time use third party advertising companies to deliver ads when you visit our Website. Those third party advertising companies may also place their own cookie file or recognize a cookie file on your hard drive during the course of delivering such advertisements to this Website. Those companies may use information about your visits to this Website or others in order to provide their ads about goods and services of interest to you. NO personally identifiable information will be connected with such information.
Use of Your Information
How we use your information: Personal information you enter on our Website or supply to us voluntarily in any other way that we receive is stored and may be used to contact you from time to time. By registering on our Website and providing your personal information you are agreeing that your action constitutes a purchase, inquiry and/or application you hereby consent to our contacting you pursuant to our business relationship. This means that we may from time to time contact you via e-mail, phone, and/or cell number, text (SMS) message, social networks or any other means of communication that any of your devices are capable of receiving.
Whois Information: For the purpose of this policy we refer to this information as your "WHOIS Information". Certain information that is collected in regards to the registration of a domain name is required by ICANN and made available to the public via an interactive Web page and a WHOIS service. The public WHOIS information will include your full name, mailing address, phone number, email address and where provided your fax number, the creation and expiry date of your domain name registration, the nameserver information associated with your domain name and does not include your financial, demographic or Internet usage information. Please note, we do not control how members of the public use this WHOIS Information.
Third Parties: Occasionally we may send you information about our products, services, promotions, special offers or information we may have found that might be of some interest to our users or subscribers. We may also occasionally share personally identifiable information with third parties in order for them to send you promotions, special offers of information that may be of interest to you. If you wish for us or third parties not to use this information you provided in order for us to inform you of products or services that may be of interest to you, it is your responsibility to kindly let us know by contacting our customer support.
Service Providers and Agents: In order to perform certain functions and/or services occasionally we engage other companies, individuals, subsidiaries of Tech Logic Solutions. This may include such things as processing credit card payments, providing marketing assistance, making available digital certificates etc… Additionally, if you have registered a domain name through Tech Logic Solutions, we may forward that information you provided to the appropriate Registrar/registry handling the administration of your chosen top level domain. Your contact and financial information may either be collected by or shared with such third parties as necessary, and in some cases, your information may be retained or used by such third parties.
Uses Related to Service: We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an inquiry. We will provide you with service and account related announcements on occasions when it is necessary to do so. For instance, if the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your service.
Protection of Tech Logic Solutions and Others: When required by law, court order or other government or law enforcement authority or regulatory agency, including ICANN when we believe in good faith that disclosing information is necessary in order to protect the rights, property or safety of Tech Logic Solutions, it's users or others, we may release account and/or other personal information by exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Electronic Mail: Regarding our services provided to you and/or to fulfill our obligation to you, periodically Tech Logic Solutions may use your personal information to contact you via electronic mail. These mailings are intended to inform you of vital information regarding your account or about services provided by Tech Logic Solutions. If you wish to not receive these emails from us regarding new/existing services kindly contact our customer support. By providing us with your email address you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Protecting Personal Information
Although Tech Logic Solutions strives to protect the security of your financial information during transmission by using commercially acceptable means to protect your personal information over the Internet, be informed that no method is 100% secure and we cannot absolutely guarantee its security. There are a few simple precautions you can take to further help to ensure your security such as protecting against unauthorized access to your username and password and to your computer by being sure to sign off when finished using a shared computer. Also double check the address bar of your browser and be sure that prior to submitting your information you are in a secure area indicated by an "s" in https://.
Access to Personal Information
Tech Logic Solutions provides you with the ability to access your personal information you have provided for the purpose of viewing and/or updating your information. In order to view or change your accessible information you may log into your customer account with your username and password in our secure account management area. In the event you should terminate all your services (we hope you won't leave us), we may retain your information in our files for the purpose of resolving any possible disputes, to enforce Service Level Agreements and/or other terms, conditions or policies due to technical and legal requirements and constraints regarding security, integrity and operation of the Website. Please note, however, that no financial information will be provided over the phone, and in no event will such information be provided without verification.
You must be at least eighteen (18) years old to register online or purchase our goods or services. Tech Logic Solutions does not knowingly collect information from children under the age of 18
Contacting Tech Logic Solutions
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Effective Date: March 04, 2017